Privacy Policy
This policy describes what information Care Rounds — operated by JCSV One LLC, dba Juno Code Studio — collects, how it is used, and the choices you have. The short version: client care data lives on your device by default, we only move it to our servers to provide features you turn on, we do not sell personal data, and there are no ads. Questions? Email [email protected].
1. Care data stays on your device by default
The information you record about the clients you serve — medications, dose logs, visits, appointments, health-log entries, visit notes, and the emergency card — is stored in a local database on your phone. If you never sign in or join a team, that data does not leave your device except as described below for AI features you actively use. Both iOS and Android encrypt app files at rest.
2. Account information
When you sign in with Google, we store the identity Google asserts for you — your Google account identifier, email address, and display name — so we can recognize your account across devices and sign-ins. We do not receive or store your Google password.
3. Team sync
If you create or join a team, the care data you choose to share (such as medications, appointments, tasks, and shifts) is synced through and stored on our backend so your team can see and update it. Team invitations are single-use and expire within two days, and joining always requires your explicit in-app confirmation.
4. AI features
Some features send data to our service for processing so they can work: messages you send to the coach chat (along with the care context needed to answer), ambient visit notes, and documents you scan. This processing exists to provide the feature you invoked — not to build advertising profiles.
5. Subprocessors and where AI runs
We use a small number of trusted service providers ("subprocessors") that act only on our instructions and only to provide the service to you. Our infrastructure provider is Cloudflare, Inc., which hosts our backend, database, file storage, and the AI that powers the in-app coach and document scanning (via Cloudflare Workers AI). When you use an AI feature, the relevant parts of the care record — or a document you scan — are processed by an AI model running on Cloudflare's network to generate the reply or extraction; this can include health information about a client. Because the AI runs on the same infrastructure that already stores synced care data, your data is not sent to a separate AI vendor. It is not used to train any model, and prompts and responses are not retained after the request.
6. Feedback reports
If you submit an in-app feedback report, the report contains what you choose to include. The report form has consent toggles for attaching a screenshot and diagnostic logs; nothing is attached without those toggles.
7. What we do not do
- We do not sell your personal data.
- We do not show ads or share your data with advertisers.
- We do not use care data for any purpose other than operating and improving the service.
8. Security
Sync and AI traffic is encrypted in transit, and app files are encrypted at rest by the operating system. Access to backend data is limited to what is needed to operate the service. No system is perfectly secure, so please use a device passcode and keep your sign-in credentials private.
9. Data retention and deletion
Synced data is retained while your account is active so your team keeps working. You can request deletion of your account and its server-side data at any time by emailing [email protected]; deleting the app from your device removes the local database.
10. Children's privacy
Care Rounds is intended for adult care workers and is not directed at children under 13. We do not knowingly collect personal information from children under 13.
11. Changes to this policy
We may update this policy as the product evolves. If a change is material, we will give notice in the app or by email before it takes effect.
12. Contact
JCSV One LLC, dba Juno Code Studio · [email protected]